One-Time Passcode (OTP) Service and Data Use
At Enchanté, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This privacy policy explains how we collect, use, and protect your information when you use our services via the One-Time Passcode (OTP) authentication method.
1. Collection and Use of Phone Numbers
When you register or log in to our website, we collect your phone number to send you a one-time passcode (OTP) for authentication purposes. This ensures that your account is secure and that only you have access to it.
2. Information Sharing
- No Third-Party Sharing for Marketing: We do not share, sell, or disclose your mobile information, including phone numbers, to any third parties or affiliates for marketing or promotional purposes.
- Permitted Information Sharing: We may share your mobile information with trusted subcontractors and service providers who support our services, such as customer service. These subcontractors are contractually obligated to protect your information and use it solely for the purpose of providing support services to Enchanté.
3. Opt-Out Mechanism
How to Opt-Out: You can opt-out of receiving OTP messages at any time by replying "STOP" to the number you receive OTPs from. After sending "STOP", you will receive a confirmation SMS, and you will no longer receive OTP messages from us. To re-enable the service, you will need to log in or register again.
4. Disclosure of Information
We do not share, sell, or disclose your mobile information, including phone numbers, to any third parties or affiliates for marketing or promotional purposes. We may share your mobile information with trusted subcontractors and service providers who support our services, such as customer service.
5. Security Measures
We take the security of your personal information seriously. We employ industry-standard security measures to protect your phone number and other personal data from unauthorized access, disclosure, or misuse.
6. Data Retention
Your phone number will be retained only for as long as necessary to provide you with the OTP service and to comply with any legal obligations.
7. Your Rights
You have the right to access, correct, or delete your personal information at any time. If you have any questions or concerns about your privacy, please contact our support team at support@enchante.vip
For the more information about how we protect your personal data, please refer to the Privacy Policy